Privacy
Policy
1. Who we are
This Privacy Policy describes how Twenty Two Labs Computer Systems and Software Design DWC-LLC ("Twenty Two Labs," "we," "us," or "our") collects, uses, and shares information when you visit owtwentytwo.com or contact us.
Twenty Two Labs is a limited liability company registered with Dubai Aviation City Corporation (Registration No. 11668, License No. 12682), with its registered office at 3rd Floor, Building A3, Dubai South, Dubai, United Arab Emirates.
2. Information we collect
We try to collect as little personal information as possible. The categories below describe what we may collect when you interact with us:
- Information you give us directly. When you email us at contact@owtwentytwo.com or otherwise contact us, we receive whatever you choose to send, typically your name, email address, and the content of your message.
- Information we collect automatically. When you visit owtwentytwo.com, our hosting provider may automatically log standard technical information such as your IP address, browser type, device type, referring page, and the pages you view. This information is used in aggregate to understand how the site is used and to protect against abuse.
- Cookies. This site does not currently use tracking or advertising cookies. If we add analytics in the future, we will update this policy and, where required, ask for your consent first.
We do not knowingly collect personal information from children under the age of 13 (or under 16 where the GDPR applies, or under 18 where applicable UAE law applies).
3. How we use information
We use information to:
- Respond to your questions and messages.
- Operate, maintain, and improve owtwentytwo.com.
- Protect the security and integrity of our services.
- Comply with applicable legal obligations.
We do not sell your personal information.
4. How we share information
We only share personal information in the following limited cases:
- Service providers. We use third-party providers (such as our website host and email provider) who process information on our behalf, subject to written agreements requiring them to safeguard it.
- Legal compliance. We may disclose information when required by law, court order, or regulatory authority, or to protect the rights, property, or safety of Twenty Two Labs, our users, or others.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data retention
We retain personal information for as long as needed to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymise it.
6. Your rights
Depending on where you live, you may have the following rights with respect to your personal information:
- The right to access the information we hold about you.
- The right to correct inaccurate information.
- The right to request deletion of your information.
- The right to object to or restrict certain processing.
- The right to data portability.
- The right to withdraw consent where processing is based on consent.
To exercise any of these rights, email us at contact@owtwentytwo.com. We will respond within the timelines required by applicable law.
If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority. If you are in the United Arab Emirates, you have rights under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and may contact the UAE Data Office.
7. International transfers
Twenty Two Labs is based in the United Arab Emirates, and the information we collect may be processed in the UAE or in other countries where our service providers operate. Where required by applicable law, we put in place appropriate safeguards (such as standard contractual clauses) for international data transfers.
8. Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
9. Third-party links
owtwentytwo.com may contain links to third-party sites. Their privacy practices are governed by their own policies, not this one. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date above. Material changes will be communicated more prominently where required by law.
11. Contact us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact:
3rd Floor, Building A3, Dubai South
Dubai, United Arab Emirates
Email: contact@owtwentytwo.com